Privacy Policy

At Malora Skin Care Clinic Limited we are committed to safeguarding the privacy of all individuals who interact with us and we respect the privacy choices you make.

This privacy statement sets out how we, as a data controller, collect and process personal data about you, and your rights in relation to that.

HOW WE OBTAIN YOUR PERSONAL DATA

We can collect personal data from you in the course of our relationship with you. This can include the following circumstances: • When you visit our website. Our “website” includes this website, all our associated sites (such as our blogs) and our social media pages. • When you subscribe to or use our online services. • When you apply for a job vacancy with us. • individuals who we communicate or interact with in the course of our business. • individuals whose personal data is provided to us in connection with the provision of our services. 

WHAT PERSONAL DATA WE COLLECT

There are instances where we invite or request individuals to provide us with their personal data, including through our websites. In addition, individuals may volunteer their personal data to us by various means of communication, e.g. by telephone, email or via our website. This Personal data can include the following: • basic data such as your name, address, telephone number. Email address, date of birth, the company you work for and your job title. • your financial data including payment details; • recruitment data including your C.V. and your employment history; • website usage data including your usernames and passwords, your interests, feedback and survey responses; • data you submit to our website to enable us to send marketing communications that could be of interest to you; and/or • any other data relating to you which you provide to us.

If you are a customer, personal data submitted by you, on your behalf or which we generate in the course of providing our services to you can also include sensitive personal data. This can include personal data revealing your racial or ethnic origin, political opinions, religious or philosophical beliefs, race and/or trade union membership, genetic data and biometric data processed for the purpose of uniquely identifying a natural person, data concerning health and/or data concerning your sex life or sexual orientation.

In providing our services, we may also receive personal data indirectly that is relevant to the provision of our services.

Data communicated in connection with the provision of our services is subject to confidentiality obligations.

We also obtain data through the use of cookies and from your IP address.

We will always store your personal data securely and we will never ask you for any information that we do not need.

Whilst you are not required to provide any personal data to access the public areas of our website, please note that we may store your IP addresses, which may be considered as personal data.

HOW WE USE YOUR PERSONAL DATA

We only use your data for the purposes for which we collected it subject to limited exceptions, such as where we reasonably consider that we can use your data for another reason which is compatible with the original purpose for which it was collected.

We may use your data in different ways depending upon the circumstances, these can include the following:

If you are a customer:

Whilst you are a customer of Malora Skin Care Clinic Limited, we can collect, maintain and process your personal data whilst we supply our services to you. We can also use your contact data for the purposes of collecting payment from you and to inform you of any changes to the terms of our arrangements. For the avoidance of doubt additional terms around how we use your personal data as a customer of Malora Skin Care Clinic Limited can be found in your transactional contracts. 

If you are a website user:

We may use the data you submit to our website, for example contact details, to respond to your enquiries or complaints.

Like most websites, our website uses cookies to capture certain data about its use and its users to improve the functionality of our website and your experience when using it. Cookies may store preferences and other data about your use of our website and we use this data to improve your experience of our website by making it personalised to you. By using our website and allowing the use of cookies, you are allowing us to collect aggregate and statistical data, which does not identify you, for statistical analysis and strategic business development purposes. For full details about the types of cookies we use, what we use them for and how long we use them, please see our Cookies Policy that is incorporated in our Cookies pop-up banner.

You can manage cookies by changing your browser settings to disable or delete cookies and by managing your preferences in our Cookies pop-up banner. Please note that if you disable cookies, this can affect the functionality of our website on your device and you might not be able to access certain parts of our website.

When you visit our website our server will also temporarily record your IP address. If you are accessing our website from a business IP address, we also capture details of which organisations have visited our website.

Additionally, for the purpose of detecting and blocking attacks (such as hacking) on our website and its technical infrastructure, we process your IP address, access time, accessed subpage(s), and transmitted data volume. This processing is necessary to fulfil our legal obligation to take protective measures against such attacks. The data is deleted seven (7) days after the end of your visit to our website, unless an attempted attack is detected. In the event of a detected attempted attack from your point of access, the data will be further processed for technical and, if necessary, legal processing.

Our website contains links to other websites. Please note that we are not responsible for the privacy practices of other websites. When you leave our website please be sure to read the privacy notices and policies of those other websites. We do not endorse the content on any other websites that can be accessed via our website.

If you receive marketing communications:

We may use your data so that you can receive marketing communications from us. We will use any data you submit relating to your preferences to develop relevant material to send to you. 

Please note that you have a right to withdraw your consent at any time. If you currently receive marketing communications from us and you would prefer not to receive them in the future or if you would like to change your marketing preferences, you can do this at any time by clicking the “unsubscribe” link at the bottom of all our marketing emails.

If you are applying for a job with us:

We are committed to safeguarding the privacy of the individuals that apply for positions at Malora Skin Care Clinic Limited. This section explains how we use the data you submit as part of your application.

If you apply for a position with us, we can use your personal data to allow us to process your job application, including those submitted to us via our website. We can also use your personal data to assess your suitability for a position you have applied for at Malora Skin Care Clinic Limited, to review our equal opportunities legal requirements and for other human resource administration purposes.

As well as the personal data referred to in the ‘What personal data we collect’ section of this privacy notice, we can collect additional data if you apply for a job with us. This can include nationality and immigration/right to work data.

Unless required in order to comply with any legal or regulatory requirements, or where we have a legitimate interest to do so, we will only use the personal data you provide to us for the purposes of processing and managing your application for a position at Malora Skin Care Clinic Limited and the associated recruitment process.

We will not process any category of sensitive personal data about you without your explicit consent, which is not mandatory.

If you attend one of our events or seminars:

We may use your personal data to cater for any dietary or accessibility requirements and to analyse any feedback you provide.

Where you also sign up to receive marketing communications from us at an event or seminar, please refer to the ‘If you receive marketing communications’ section of this privacy notice for further details.

If you connect with us on social media:

We collect personal data whilst responding to enquiries directed to our social media networks such as Facebook, Twitter or LinkedIn or during the course of promotional campaigns on our social media platforms. In the course of our recruitment, we are sometimes directed to individuals’ LinkedIn profiles by recruitment agencies. We sometimes process personal data that is published on social networks.

Depending on the content of the request, processing will be restricted to the specific purpose of the enquiry. After the fulfilment of the enquiry and any legal obligations related to it, the personal data is deleted.

BASIS OF THE PROCESSING OF YOUR PERSONAL DATA

We will only use and process your personal data where we have a lawful basis for doing so. This can include: • providing you, or an entity with which you are connected, with our services; • accounting, billing and other internal administrative purposes; • developing and facilitating a business relationship with you or an entity with which you are connected; • determining your eligibility and suitability for employment with Malora Skin Care Clinic Limited; • inviting you to events or functions and providing you with updates and publications; and/or • identifying and informing you of services that might be of interest to you.

With regard to the data we collect from you on our website, we will process this on the basis that you have provided your consent or where we have a legitimate interest in processing it.

In addition to you providing your consent to our processing of your personal data, there are other lawful bases for our processing which include processing that: • is necessary for the performance of a contract to which you are a party; • is necessary for compliance with our legal, regulatory and/or professional obligations; • is necessary for the purposes of pursuing our legitimate interests; or • is necessary for the establishment, exercise or defence of legal claims.

WHO WE SHARE YOUR PERSONAL DATA WITH

We sometimes share your data with our third party service providers who perform functions on our behalf. These third parties service providers can include: • our professional advisers including auditors; • suppliers who provide certain support services for example, delivery of our marketing communications, document production, translation and recruitment management; • IT service providers to Malora Skin Care Clinic Limited , such as those who administer and maintain our website for us; • third parties we engage to enable us to perform our services for our customers such as specialist consultants; • third parties involved in organising our events; and/or • third parties who verify recruitment data provided by applicants for example, Referees (where given), and application screening service providers we engage as part of our graduate recruitment.

We will ensure that such transfers of your personal data to third parties are safe and secure, confidential and that all third party suppliers to Malora Skin Care Clinic Limited are subject to a written contract in respect of any processing of your personal data.

Further data and details of the third party suppliers Malora Skin Care Clinic Limited uses for the above-mentioned purposes are available upon request, where relevant to you.

Where we transfer your personal data as described above, whether such transfer is within or outside the European Economic Area, we will always ensure that such transfer is safe and secure by ensuring that adequate safeguards are put in place to protect your personal data. As such, appropriate safeguards will be in place regardless of whether the transfer is to a country that is subject to an adequacy decision or where it is a non-adequate country.

If our business undergoes any re-organisation, we sometimes need to transfer your personal data to a re-organised entity for the same purposes as set out in this privacy notice. Additionally, we are sometimes required to transfer some or all of your personal data to a relevant third party in the re-organisation as part of any due diligence process, for example, or for the purpose of evaluating the proposed reorganisation.

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